Our Commitment to Privacy

Our Privacy Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us, and to assist you in making informed decisions when using MilitaryFlightTravel.com. We will not sell, share, or rent your personal information to others in ways different from what is disclosed in this Privacy Policy, as amended from time to time. By using our web site, you are agreeing, without qualification or limitation, to be bound by this Privacy Policy. For purposes of this Privacy Policy, the terms “MilitaryFlightTravel.com” or “we” or “us” or “our” refers to MF Travel, LLC. The term “you” refers to the user or viewer of our web site.

Information Collection and Use

When you visit our web site you may provide us with two types of information: (i) personal information you knowingly choose to disclose that is collected on an individual basis (“Personal Information”), and (ii) web site use information collected on an aggregate basis through a web site statistics program as you and others browse our web site (“Use Information”).

Web Site Statistics Gathering

From time to time we collect certain Use Information from our servers that relates to the use of our web site, including but not limited to Internet Protocol addresses, Internet domain names, the web browser and operating system used to access the web site, the files visited, the time spent in each file, and the time and date of each visit. We use this information to improve our web site, for example by enhancing pages or features that are visited frequently.

This web site may place and access cookies when you visit the web site. A cookie is a small data file that web sites commonly write to your hard drive when you visit them. A cookie file contains information that can identify you each time you visit the web site. This web site uses cookies as a way to measure activity and traffic patterns on the web site. You may choose to set your computer to reject cookies if you desire.

Collection and Use of Personal Information

Personal Information which you may provide to us through use of the web site includes, without limitation, your name, address, e-mail address, telephone number, and other similar information. If you submit your Personal Information to us, it may be retained in our internal database system for data collection, business research and record keeping purposes.

If you choose to correspond with us through email, we may retain the content of your email messages along with your email address and our responses in secured online and offline databases to help us develop and improve our business and to enhance your use of our web site.

We use Personal Information for purposes of operating our web site, administering our business activities and providing customer service. The Personal Information you provide to us when filling out and submitting an online form or requesting us to contact you will be used for the purpose for which it was provided – such as contacting you or processing a request. Occasionally, we may also use the Personal Information we collect to notify you about important changes to our web site, new services and special offers we think you will find valuable.

We may also share your Personal Information with third parties under the following circumstances:

  • When you consent to disclosure;
  • When necessary to third parties who work for us in order to process your requests (including without limitation your requested travel arrangements);
  • To enforce or apply our agreements or protect MilitaryFlightTravel.com and our rights;
  • By operation of law, when such Personal Information is transferred as a part of sale of assets, including the assets represented by this web site;
  • To comply with law, court orders, subpoena or legal process or other judicial or governmental request for information; or
  • As otherwise described in this Privacy Policy.

Linked Sites

It is important to note that MilitaryFlightTravel.com contains links to other web sites and that those other web sites may not follow the same privacy policies as MilitaryFlightTravel.com. This includes links from advertisers, content providers and trade partners who may use our logo and/or style as part of a co-branding agreement. These other web sites may collect data/information from you that we would not and may use that data/information in ways that we would not.

E-mail Transmissions

When you send us an e-mail transmission, the e-mail transmission is not guaranteed to be secure. Accordingly, e-mail transmissions are not necessarily protected from unauthorized access. Transmission of information via e-mail is at your own risk.

Application of Privacy Policy

This Privacy Policy applies to information collected by and through the MilitaryFlightTravel.com web site. It does not apply to any other services of MF Travel, LLC or dealings with users or customers and does not apply to third party sites which may be linked to MilitaryFlightTravel.com.

Children and Privacy

MilitaryFlightTravel.com does not knowingly collect information from or about children age 13 and under. This web site is not marketed towards children age 13 and under and is not intended to be used by them. If we find that we have collected information from a child under the age of 13, we will immediately delete that information.

Correction/Updating of Personal Information

If your Personal Information changes (such as your telephone number or address), you can request that we modify such information by contacting us. We will comply with all appropriate requests within a reasonable time. In addition, you may also contact us to know what Personal Information we have collected from you or if you would like us to delete the Personal Information we have collected about you from our database.


MilitaryFlightTravel.com takes precautions to protect your Personal Information. Our safeguards include technical means and policies and procedures that our staff is trained to follow.

All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Our employees are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to help ensure our customers’ information is protected.

Please note that while we try to reduce the likelihood of accidental disclosures and unintended access and modification of Personal Information, it is impossible to eliminate this possibility completely.

Protecting Your Own Privacy

Please keep in mind that whenever you voluntarily disclose personal information online – for example on message boards, through email, or in chat areas – that information can be collected and used by others. Ultimately, you are solely responsible for maintaining the secrecy of your information.

Modifications to Our Privacy Policies

We reserve the right to change our privacy policies at any time, except as may be prohibited by law. If we decide to change our privacy policies and practices, we will post appropriate changes to this Privacy Policy on our web site and we will revise the “Last Updated” date at the bottom of this document accordingly. We encourage you to periodically review this Privacy Policy to stay informed about our current policies relating to our collection, use and disclosure of your information. Use of our web site after the Privacy Policy has changed means that you consent to the Privacy Policy as changed.

Right to Opt Out

We give you the opportunity to elect not to receive future materials from us. You have the right to opt out of receiving materials via e-mail by unsubscribing at customerservice@militaryflighttravel.com or calling us at 1-800-340-5076.


Under California Civil Code Sections 1798.80-1798.84, California residents are entitled to the following rights regarding any personal information collected and used by MilitaryFlightTravel.com:

MilitaryFlightTravel.com will notify any California resident of any breach of the security of MilitaryFlightTravel.com’s system following any discovery or notification of a breach in the security wherein the California resident’s unencrypted information was, or is reasonably believed to have been, acquired by an unauthorized person.

Further, because MilitaryFlightTravel.com reserves the right to disclose a user’s personal information to any third party in its discretion, all California residents have the right to obtain what information and to whom the information was provided by MilitaryFlightTravel.com in the immediately preceding calendar year. Upon written receipt of a written or email request for such information to the designated address below, MilitaryFlightTravel.com shall provide a list of any disclosures of the California resident’s personal information to any third party within thirty (30) days of the receipt of such request. The list shall include:

  • A list of categories of personal information provided to any third party; and
  • The names and addresses of all of third parties that received the California resident’s personal information within the preceding calendar year.

Such list may be in a standardized format and not specific to any individual. A California resident’s request for such information may be submitted via e-mail to customerservice@militaryflighttravel.com or by telephone at 1-800-340-5076. California residents shall only be entitled to have this information provided once per calendar year.

Contacting Us

Our web site provides a Contact Us section to facilitate feedback from site visitors. Please use this feature to notify us if you have any questions, concerns or complaints about the manner in which your Personal Information has been collected or handled by MilitaryFlightTravel.com, or contact us by phone at 1-800-340-5076.

Last Updated: March 26, 2013.